Operations Admin II: Fast-Paced Data & Customer Support

FedEx Corporation; Kernersville (NC); On-site; USD 34,000 - 42,000; Full time

Job summary

FedEx Corporation in Kernersville, NC seeks a clerical and administrative support associate for hub and station operations. The role focuses on handling records, quality assurance support, and customer service as the first contact for issues, with emphasis on accuracy and timely processing.

Essential duties include routine clerical tasks, data entry, report preparation, and assisting with audits and loss prevention activities to ensure efficient delivery operations.

Qualifications

• General business skills including typing, data entry, and use of phone, copier, and fax.
• Proficiency with Microsoft Office and web-based applications.
• Strong customer service skills for responsive inquiries.

Responsibilities

• Provide clerical support to management and operations (photocopying, filing, faxing, emailing, calls).
• Enter and review data in systems to support functions.
• Compile data and generate regular/adhoc reports for management.
• Serve as frontline customer service to resolve inquiries and issues.

Skills

Typing

Data entry

Microsoft Office

Customer service

Time management

Education

High School Diploma

Tools

Microsoft Office

Job description

FedEx Corporation in Kernersville, NC seeks a clerical and administrative support associate for hub and station operations. The role focuses on handling records, quality assurance support, and customer service as the first contact for issues, with emphasis on accuracy and timely processing.

Essential duties include routine clerical tasks, data entry, report preparation, and assisting with audits and loss prevention activities to ensure efficient delivery operations.