Operations Admin II: Data, Service & Logistics Coordinator

FedEx Corporation; Kernersville (NC); On-site; USD 22,000 - 30,000; Full time

Job summary

FedEx Corporation seeks a detail-oriented clerical specialist to support hub and station operations in Kernersville, NC. You will handle data entry, reporting, and frontline customer service across linehaul, QA, and operations.

This role emphasizes accuracy, timely processing, and adherence to loss prevention policies in a fast-paced distribution center. Strong organizational and communication skills, with minimal travel, are essential.

Qualifications

• Typing, data entry and review using phone, copier, and fax.
• Proficient in Microsoft Office and web-based applications.
• Strong customer service skills for fast-paced environment.

Responsibilities

• Provides clerical support (copying, filing, faxing, emailing, phones).
• Enters and reviews data in various systems for operations.
• Prepares regular and ad-hoc reports for management review.
• Serves as frontline customer service to resolve inquiries.
• Supports BCSA audit data retrieval for review.
• Loss prevention: assist in address searches and ensure package condition.
• Tracks IC settlement data and DOT files; maintains weekly reports.

Skills

Typing

Data entry

Phone & office equipment

MS Office

Customer service

Time management

Education

High School Diploma or GED

Job description

FedEx Corporation seeks a detail-oriented clerical specialist to support hub and station operations in Kernersville, NC. You will handle data entry, reporting, and frontline customer service across linehaul, QA, and operations.

This role emphasizes accuracy, timely processing, and adherence to loss prevention policies in a fast-paced distribution center. Strong organizational and communication skills, with minimal travel, are essential.