Operations Admin & Customer Care Specialist

FedEx Corporation; Ocala (FL); On-site; USD 32,000 - 44,000; Full time

Job summary

FedEx Corporation is seeking an organized clerical/administrative associate to support hub and station operations, linehaul, and quality assurance. You will handle records, customer inquiries, and data entry to help ensure timely delivery and smooth operations.

The role emphasizes strong MS Office skills, attention to detail, and the ability to prioritize tasks in a busy environment. Equal opportunity employer with accommodations available.

Qualifications

• Clerical or customer service experience preferred.
• Proficient data entry and basic office software skills.
• Strong attention to detail and accuracy in fast-paced environments.

Responsibilities

• Provide clerical support across management and operations.
• Enter and review data in various systems to support functions.
• Serve as frontline customer service to resolve inquiries and issues.
• Prepare regular and ad hoc reports for management review.
• Support audit activities by retrieving data and files.

Skills

Typing

Data entry

MS Office

Customer service

Time management

Organization

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

FedEx Corporation is seeking an organized clerical/administrative associate to support hub and station operations, linehaul, and quality assurance. You will handle records, customer inquiries, and data entry to help ensure timely delivery and smooth operations.

The role emphasizes strong MS Office skills, attention to detail, and the ability to prioritize tasks in a busy environment. Equal opportunity employer with accommodations available.