Operations Admin II — Data, Records & Customer Support

FedEx Logistics; Town of East Greenbush (NY); On-site; USD 25,000 - 37,000; Full time

Job summary

FedEx Logistics in New York’s East Greenbush area seeks a diligent clerical specialist to support hub and station operations, data entry, and customer service. You will handle records, answer calls, and help resolve inquiries to keep packages moving.

You’ll maintain reports, assist with audits, and ensure accurate scanning and dispatch for linehaul and loss-prevention tasks, while prioritizing tasks in a fast-paced environment.

Qualifications

• General clerical skills including typing, data entry and phone use.
• Proficiency in Microsoft Office and web-based applications.
• Customer service skills for handling inquiries and requests.
• Strong time management and multi-tasking ability in a fast-paced environment.

Responsibilities

• Provides clerical support to management and operations (photocopying, filing, faxing, emailing, answering calls).
• Reviews, researches and enters data to support functional area.
• Compiles data and generates regular and ad hoc reports for management.
• Serves as frontline customer service to resolve inquiries.

Skills

Typing

Data entry

Microsoft Office

Customer service

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

FedEx Logistics in New York’s East Greenbush area seeks a diligent clerical specialist to support hub and station operations, data entry, and customer service. You will handle records, answer calls, and help resolve inquiries to keep packages moving.

You’ll maintain reports, assist with audits, and ensure accurate scanning and dispatch for linehaul and loss-prevention tasks, while prioritizing tasks in a fast-paced environment.