Operations Admin II: Data & Customer Support

FedEx Logistics; Town of Farmington (NY); On-site; USD 25,000 - 34,000; Part time

Job summary

FedEx Logistics in New York seeks a part-time clerical associate to support hub and station operations, including linehaul, records management, quality assurance and customer service. You will handle data entry, filing, phone, emails and front-line customer inquiries.

Responsibilities include preparing reports, assisting audits, correcting addresses, ensuring accurate scans and timely resolution of issues. This role requires minimal travel, a high school diploma, and one weekend day.

Qualifications

• General business skills including typing, data entry and call handling.
• Microsoft Office and web-based applications proficiency.
• Customer service mindset to respond to requests professionally.
• Strong time management, organization and accuracy in fast-paced work.

Responsibilities

• Provide clerical support (photocopying, filing, faxing, emailing, phones).
• Review and enter data in systems to support operations.
• Compile data and generate regular and ad-hoc reports.
• Serve as frontline customer service to resolve inquiries and issues.
• Assist in audits by providing data and files for review.
• Manage records, including maintenance, destruction and inventory.
• Other duties as assigned.

Skills

Typing

Data entry

Microsoft Office

Customer service

Time management

Organization

Multitasking

Attention to detail

Education

High School Diploma or GED

Tools

Office software

Job description

FedEx Logistics in New York seeks a part-time clerical associate to support hub and station operations, including linehaul, records management, quality assurance and customer service. You will handle data entry, filing, phone, emails and front-line customer inquiries.

Responsibilities include preparing reports, assisting audits, correcting addresses, ensuring accurate scans and timely resolution of issues. This role requires minimal travel, a high school diploma, and one weekend day.