Operations Admin I Senior — Hub Ops & Customer Care

FedEx Logistics; Northern (KY); Hybrid; USD 19,000 - 28,000; Full time

Job summary

FedEx Logistics is seeking a detail-oriented clerical associate to support hub and station operations. You will handle data entry, records management, and customer service, acting as the first point of contact for various inquiries and escalating issues as needed.

Responsibilities include processing documents, maintaining accurate records, and assisting with audits and loss prevention efforts to help ensure timely deliveries and high service levels.

Qualifications

• General business skills: typing, data entry, using phone, copier and fax.
• Customer service skills to respond professionally to inquiries.
• Ability to manage multiple tasks, prioritize workflow and maintain accuracy.

Responsibilities

• Provide clerical support across hub and station operations.
• Serve as frontline customer contact, addressing inquiries and issues.
• Enter and review data in various systems; compile reports for management.
• Assist with records management, audits and loss/damage prevention tasks.

Skills

Typing

Data entry

Customer service

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

FedEx Logistics is seeking a detail-oriented clerical associate to support hub and station operations. You will handle data entry, records management, and customer service, acting as the first point of contact for various inquiries and escalating issues as needed.

Responsibilities include processing documents, maintaining accurate records, and assisting with audits and loss prevention efforts to help ensure timely deliveries and high service levels.