Operations Admin I — Hub Ops, Data & Customer Care

FedEx Group; West Palm Beach (FL); Hybrid; USD 32,000 - 52,000; Full time

Job summary

Federal Express Corporation is seeking a clerical and administrative professional to support hub and station operations. You will handle data entry, records management, and customer service to ensure timely delivery and resolution of issues.

The role emphasizes accuracy, reporting, and communication with management, while supporting audits and loss prevention efforts across linehaul and related areas.

Qualifications

• General business skills such as typing, data entry and review; use of phone, copier, and fax.
• Software skills, including Microsoft Office and web-based applications.
• Customer service skills to effectively respond to requests.
• Time management, organizational and multi-tasking abilities in a fast-paced environment.

Responsibilities

• Provides clerical support to management and operational functions (photocopying, filing, faxing, emailing, answering phones).
• Reviews, researches and/or enters data to support the functional area.
• Compiles data and provides regular and adhoc reports to management for review.
• Serves as frontline customer service to receive, solve and/or elevate inquiries and issues.
• Assists with audit activity and documentation retrieval for BCSA reviews.
• Supports records management tasks including maintenance, destruction and inventory.

Skills

Typing

Data entry

Microsoft Office

Customer service

Time management

Education

High School Diploma or GED

Job description

Federal Express Corporation is seeking a clerical and administrative professional to support hub and station operations. You will handle data entry, records management, and customer service to ensure timely delivery and resolution of issues.

The role emphasizes accuracy, reporting, and communication with management, while supporting audits and loss prevention efforts across linehaul and related areas.