Operations Admin II: Frontline Ops & Data Support

Federal Express Corporation; Morrison Heights (NY); On-site; USD 24,796 - 34,440; Full time

Job summary

Federal Express Corporation is seeking a detail-oriented clerical associate to support hub and station operations, linehaul, quality assurance and customer service. You will handle administrative tasks, process data, and act as the first point of contact for customer inquiries.

Responsibilities include data entry, report preparation, auditing support, and ensuring timely delivery through accurate address verification and package tracking in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• Minimum of two years in customer service, clerical, or related role.
• Experience in dock operations or distribution center environment preferred.
• Strong typing, data entry, and basic office software skills.

Responsibilities

• Provide clerical support to management and operational functions (photocopying, filing, faxing, emailing, phones).
• Enter and review data in various systems; compile data for reports.
• Serve as frontline customer service; address and route inquiries.
• Assist audit activities and provide data/files for review.
• Support loss prevention and quality assurance tasks; ensure accurate package handling and tracking.

Skills

Typing

Data entry

Microsoft Office

Customer service

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Federal Express Corporation is seeking a detail-oriented clerical associate to support hub and station operations, linehaul, quality assurance and customer service. You will handle administrative tasks, process data, and act as the first point of contact for customer inquiries.

Responsibilities include data entry, report preparation, auditing support, and ensuring timely delivery through accurate address verification and package tracking in a fast-paced environment.