Operations Admin I - Data, Records & Customer Support

FedEx Group; Ross (DE); On-site; USD 23,000 - 30,000; Full time

Job summary

Federal Express Corporation is seeking a clerical and administrative professional to support hub and station operations, including linehaul, records management, QA and customer service. You will address damaged and misaddressed packages promptly to optimize delivery times and act as the first point of contact for customer inquiries.

Responsibilities include handling general clerical tasks, data entry, reporting, audit support, and ensuring proper package scanning and conditions for customers.

Qualifications

• High School Diploma or GED required.
• Experience in clerical or customer service preferred.
• Proficiency with typing, data entry and basic office equipment.

Responsibilities

• Provide clerical support to management and operations (photocopying, filing, faxing, emailing and phone).
• Enter and review data in various systems to support functional areas.
• Compile data and prepare regular and ad-hoc reports for management.

Skills

Typing

Data entry

Phone use

Office software

Customer service

Time management

Multitasking

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

Federal Express Corporation is seeking a clerical and administrative professional to support hub and station operations, including linehaul, records management, QA and customer service. You will address damaged and misaddressed packages promptly to optimize delivery times and act as the first point of contact for customer inquiries.

Responsibilities include handling general clerical tasks, data entry, reporting, audit support, and ensuring proper package scanning and conditions for customers.