Operations Admin I: Data, Records & Customer Support

FedEx Group; Northern (KY); Hybrid; USD 32,000 - 46,000; Full time

Job summary

Federal Express Corporation is seeking a clerical/administrative professional to support hub and station operations, handle customer inquiries and manage records. You will perform data entry, reporting and basic QA tasks to ensure timely deliveries and accurate records.

The role emphasizes accuracy, multitasking, and strong communication skills in a fast-paced environment; experience in clerical or customer service is preferred. Equal opportunity employer with accommodation support available.

Qualifications

• Basic clerical duties including typing, data entry and filing.
• Strong customer service skills to handle inquiries professionally.
• Ability to manage time and multi-task in a fast-paced environment.

Responsibilities

• Provide clerical support to management and operations.
• Enter data into systems and generate regular/ad-hoc reports.
• Serve as frontline customer service contact to resolve inquiries.

Skills

Typing

Data entry

Customer service

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

Federal Express Corporation is seeking a clerical/administrative professional to support hub and station operations, handle customer inquiries and manage records. You will perform data entry, reporting and basic QA tasks to ensure timely deliveries and accurate records.

The role emphasizes accuracy, multitasking, and strong communication skills in a fast-paced environment; experience in clerical or customer service is preferred. Equal opportunity employer with accommodation support available.