Operations Admin I: Frontline Support & Data Clerk

Federal Express Corporation; Rosemount (MN); On-site; USD 25,000 - 32,000; Full time

Job summary

Federal Express Corporation in Rosemount, MN is seeking a clerical/administrative support professional to handle office tasks, data entry and customer inquiries while ensuring accurate records and timely communication with drivers and management.

The role involves support across hub and station areas, with emphasis on quality assurance, loss prevention and efficient package handling to help maintain on-time delivery.

Qualifications

• High School Diploma or GED required.
• Previous clerical or customer service experience preferred.
• Proficient in MS Office and data entry.

Responsibilities

• Provides clerical support to management and operations, including photocopying, filing, faxing, emailing and answering phones.
• Enters data in various systems and compiles reports for management.
• Serves as frontline customer service to receive, resolve and escalate inquiries.
• Assists with audits and maintains DOT and other required documentation.
• Tracks metrics and supports timely delivery and loss/damage prevention.
• Performs other duties as assigned.

Skills

Typing

Data entry

Customer service

Time management

Organizational skills

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Federal Express Corporation in Rosemount, MN is seeking a clerical/administrative support professional to handle office tasks, data entry and customer inquiries while ensuring accurate records and timely communication with drivers and management.

The role involves support across hub and station areas, with emphasis on quality assurance, loss prevention and efficient package handling to help maintain on-time delivery.