Night Shift Operations Admin: Customer Care & Data

Federal Express Corporation; Rosemount (MN); On-site; USD 26,000 - 37,000; Full time

Job summary

Federal Express Corporation in Minnesota (Rosemount) is seeking a detail-oriented clerical support specialist to back hub and station operations, quality assurance and customer service. You will handle data entry, reporting and frontline inquiries to keep packages moving efficiently.

Responsibilities include filing, photocopying, answering calls, and assisting auditors with data retrieval, while maintaining accuracy and timely communication in a fast-paced environment.

Qualifications

• General clerical duties including typing, data entry, and document management.
• Strong attention to detail and accuracy in fast-paced environment.
• Ability to respond professionally to customer inquiries and support audits.

Responsibilities

• Provide clerical support to management and operations (photocopying, filing, faxing, emailing, phones).
• Enter and review data in systems to support functional areas; generate reports for management.
• Serve as frontline customer service and resolve or escalate inquiries and issues.

Skills

Typing

Data entry

Phone skills

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

Federal Express Corporation in Minnesota (Rosemount) is seeking a detail-oriented clerical support specialist to back hub and station operations, quality assurance and customer service. You will handle data entry, reporting and frontline inquiries to keep packages moving efficiently.

Responsibilities include filing, photocopying, answering calls, and assisting auditors with data retrieval, while maintaining accuracy and timely communication in a fast-paced environment.