Operations Admin I - Evening Data & Customer Service

FedEx Group; Portage (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

FedEx is seeking a detail-oriented clerical assistant to support hub and station operations, including linehaul, records management, and customer service. You will handle data entry, reports, and daily administrative tasks to keep deliveries on track.

The role emphasizes timely issue resolution, accurate document handling, and strong communication to assist customers and management in a fast-paced environment at the Portage, MI location.

Qualifications

• General clerical skills including typing, data entry and use of phone, copier, and fax.
• Ability to review, research and enter data in systems to support operations.
• Strong customer service mindset to respond to inquiries and issues.

Responsibilities

• Provide clerical support to management and operations (photocopying, filing, faxing, emailing).
• Enter and verify data in various systems; compile reports for management.
• Serve as frontline customer service for inquiries and issues; route as needed.
• Support audits and records management tasks; ensure timely data retrieval.

Skills

Typing

Data entry

Microsoft Office

Customer service

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

FedEx is seeking a detail-oriented clerical assistant to support hub and station operations, including linehaul, records management, and customer service. You will handle data entry, reports, and daily administrative tasks to keep deliveries on track.

The role emphasizes timely issue resolution, accurate document handling, and strong communication to assist customers and management in a fast-paced environment at the Portage, MI location.