Operations Admin I: Data Entry, Records & Customer Service

FedEx Group; La Habra, Northern (CA, KY); Hybrid; USD 27,000 - 34,000; Full time

Job summary

FedEx is seeking a clerical and administrative professional to support hub and station operations in California. Responsibilities include data entry, records management, customer service, and QA/loss prevention activities.

The role emphasizes timely handling of addresses, damage prevention, and efficient reporting. Strong clerical skills and multitasking are essential for fast-paced environments and cost-effective delivery operations.

Qualifications

• High School Diploma or GED required.
• Previous clerical or customer service experience preferred.
• General business skills: typing, data entry, use of phone, copier, fax.

Responsibilities

• Provide clerical support to management and operations, including photocopying, filing, faxing, emailing and answering calls.
• Review, research and enter data to support the functional area and compile reports for management.
• Serve as frontline customer service to receive, resolve, or escalate inquiries and issues.
• Assist with BCsa audit data retrieval and records management tasks.
• Maintain records, destruction and inventory and perform other duties as assigned.
• Support quality assurance and loss prevention by ensuring proper address searches, timely delivery and package condition.

Skills

Typing

Data entry

Customer service

Time management

Multi-tasking

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

FedEx is seeking a clerical and administrative professional to support hub and station operations in California. Responsibilities include data entry, records management, customer service, and QA/loss prevention activities.

The role emphasizes timely handling of addresses, damage prevention, and efficient reporting. Strong clerical skills and multitasking are essential for fast-paced environments and cost-effective delivery operations.