Operations Admin Specialist — Data, Records & Customer Support

FedEx Group; East Brunswick Township (NJ); On-site; USD 23,000 - 37,000; Part time

Job summary

FedEx is seeking a part-time Ops Admin role focused on clerical and administrative duties across hub and station areas. You will handle records, data entry, and routine reporting while addressing customer inquiries and ensuring accurate scans and timely delivery.

Responsibilities include supporting management with data, performing address verification, and assisting with audits. Strong Microsoft Office and 4+ years of customer service are preferred, with minimal travel.

Qualifications

• High School Diploma or GED required.
• Four years of customer service, clerical or related experience; dock operations or distribution center experience preferred.
• Proficiency with typing, data entry and use of phone, copier and fax.
• Strong customer service skills and ability to respond professionally to requests.
• Excellent time management and multi-tasking in a fast-paced environment.

Responsibilities

• Provide clerical support to management and operational functions (photocopying, filing, faxing, emailing).
• Enter and review data in systems to support functional areas; compile data and prepare reports.
• Serve as frontline customer service to resolve inquiries and issues.
• Assist with BCSA audit data retrieval and documentation as needed.
• Maintain records management, ensure timely scans and error-free package handling.

Skills

Typing

Data entry

Microsoft Office

Customer service

Time management

Multitasking

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

FedEx is seeking a part-time Ops Admin role focused on clerical and administrative duties across hub and station areas. You will handle records, data entry, and routine reporting while addressing customer inquiries and ensuring accurate scans and timely delivery.

Responsibilities include supporting management with data, performing address verification, and assisting with audits. Strong Microsoft Office and 4+ years of customer service are preferred, with minimal travel.