Operations Admin I-2: Data, Records & Customer Support

Federal Express Corporation; Whitsett (NC); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Retirement plan

Tuition reimbursement

Job summary

Federal Express Corporation is seeking a detail-oriented Clerk to support hub and station operations. You will handle clerical tasks, data entry, records management, and frontline customer service while ensuring packages are tracked and delivered on time.

Responsibilities include preparing reports, assisting with audits, resolving inquiries, and maintaining accurate documentation. The role requires a high school diploma and strong organizational skills in a fast-paced environment.

Qualifications

• High School Diploma or GED required.
• Previous clerical or customer service experience preferred.
• General business skills: typing, data entry, and use of phone, copier, and fax.
• Software skills: Microsoft Office and web-based applications.
• Customer service skills to respond to requests professionally.
• Strong time management, organizational and multitasking abilities in a fast-paced environment.

Responsibilities

• Provides clerical support to management and operational functions (photocopying, filing, faxing, emailing, phone).
• Reviews, researches and enters data in systems to support the functional area.
• Compiles data and prepares weekly reports for management.
• Frontline customer service to receive, solve or escalate inquiries.
• Assist with audits and DOT-related documentation.

Skills

Typing

Data entry

Phone/Fax/Copy

Customer service

Time management

Multitasking

Communication

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Federal Express Corporation is seeking a detail-oriented Clerk to support hub and station operations. You will handle clerical tasks, data entry, records management, and frontline customer service while ensuring packages are tracked and delivered on time.

Responsibilities include preparing reports, assisting with audits, resolving inquiries, and maintaining accurate documentation. The role requires a high school diploma and strong organizational skills in a fast-paced environment.