Operations Admin I: Data, Records & Customer Care

FedEx Group; Michigan; Hybrid; USD 23,000 - 32,000; Full time

Job summary

Federal Express Corporation is seeking a clerical and administrative support professional for hub and station operations in Lake Orion, MI. The role includes handling linehaul, records management, and customer service functions to optimize delivery time.

Responsibilities include data entry, report generation, and frontline customer service. Work hours are Friday through Monday, 4–10 PM, at the FedEx location five days a week; E-Verify and equal opportunity employment are noted in the postings.

Qualifications

• High School Diploma or GED required.
• Previous clerical or customer service experience preferred.
• Strong data entry and documentation skills.

Responsibilities

• Provide clerical support across management and operations.
• Enter and review data in systems to support functions.
• Prepare periodic and ad-hoc reports for management.
• Serve as frontline customer service contact for inquiries.
• Track and resolve package issues to support delivery times.
• Maintain records and assist in audits and DOT filings.

Skills

Typing

Data entry

Phone usage

Copier/fax usage

Time management

Attention to detail

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

Federal Express Corporation is seeking a clerical and administrative support professional for hub and station operations in Lake Orion, MI. The role includes handling linehaul, records management, and customer service functions to optimize delivery time.

Responsibilities include data entry, report generation, and frontline customer service. Work hours are Friday through Monday, 4–10 PM, at the FedEx location five days a week; E-Verify and equal opportunity employment are noted in the postings.