Logistics Operations Admin & Customer Support

FedEx Group; Kernersville (NC); Hybrid; USD 24,000 - 38,000; Full time

Job summary

FedEx Group is seeking a detail-oriented clerical professional to support hub and station operations, including linehaul and customer service. You will perform data entry, reporting, and frontline customer interactions to resolve inquiries and aid in timely delivery.

Responsibilities include assisting with audits, address verification, and processing IC settlements while maintaining accuracy and efficiency in a fast-paced environment.

Qualifications

• General office competencies including typing, data entry and handling phone/fax
• Proficiency with Microsoft Office and web-based applications
• Customer service skills to address inquiries professionally
• Strong time management and multi-tasking in a fast-paced environment

Responsibilities

• Provide clerical support to management and operations functions
• Enter data in systems to support functional area and compile reports
• Serve as frontline customer service for inquiries and issues
• Support audits by retrieving data/files for review
• Assist with address searches/corrections to ensure timely delivery
• Enter and verify IC settlement information and DOT-file documents

Skills

Typing

Data entry

MS Office

Customer service

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

FedEx Group is seeking a detail-oriented clerical professional to support hub and station operations, including linehaul and customer service. You will perform data entry, reporting, and frontline customer interactions to resolve inquiries and aid in timely delivery.

Responsibilities include assisting with audits, address verification, and processing IC settlements while maintaining accuracy and efficiency in a fast-paced environment.