Operations Admin & Customer Support Specialist

FedEx Group; Murfreesboro (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

FedEx is seeking a detail-oriented clerical associate to support hub and station operations in Murfreesboro, TN. You will handle filing, data entry, reporting, and front-line customer inquiries, contributing to on-time delivery and loss prevention.

Minimum education is a high school diploma or GED, with preferred experience in clerical or customer service roles. Shift times are 3:00 PM-11:00 PM at the Murfreesboro location.

Qualifications

• High School Diploma or GED required.
• Experience in clerical or customer service preferred.
• Typing, data entry and use of office equipment (phone, copier, fax).
• MS Office and web-based applications experience beneficial.
• Strong customer service and organizational skills.

Responsibilities

• Provide clerical support for management and operations (filing, copying, emailing, answering calls).
• Enter and review data in systems; compile regular and ad hoc reports.
• Serve as frontline customer service for inquiries and issues.
• Assist audits by retrieving data and documents as needed.
• Track metrics and support timely package delivery and loss prevention tasks.

Skills

Typing & data entry

Microsoft Office

Customer service

Time management

Attention to detail

Education

High School Diploma or GED

Job description

FedEx is seeking a detail-oriented clerical associate to support hub and station operations in Murfreesboro, TN. You will handle filing, data entry, reporting, and front-line customer inquiries, contributing to on-time delivery and loss prevention.

Minimum education is a high school diploma or GED, with preferred experience in clerical or customer service roles. Shift times are 3:00 PM-11:00 PM at the Murfreesboro location.