Operations Admin & Customer Support Specialist

Federal Express Corporation; Grand Island (NE); On-site; USD 36,000 - 42,000; Full time

Job summary

Federal Express Corporation in Grand Island, NE is seeking an administrative/clerical professional to support hub and station operations, including linehaul, quality assurance, and customer service. The role involves data entry, report generation, and handling customer inquiries to ensure timely delivery and service quality.

The position requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment, with minimal travel.

Qualifications

• High School Diploma or GED required.
• Two (2) years customer service, clerical or related experience required; experience in dock operations environment or distribution center setting preferred.
• Microsoft Office proficiency and basic data-entry skills are expected.

Responsibilities

• Provide clerical support to management and operations functions (photocopying, filing, faxing, emailing, answering phones).
• Enter data into systems and generate regular and ad-hoc reports for management.
• Serve as frontline customer service, solving or escalating inquiries and issues.

Skills

Typing

Data Entry

Customer Service

Time Management

Organizational Skills

Multi-tasking

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based Applications

Job description

Federal Express Corporation in Grand Island, NE is seeking an administrative/clerical professional to support hub and station operations, including linehaul, quality assurance, and customer service. The role involves data entry, report generation, and handling customer inquiries to ensure timely delivery and service quality.

The position requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment, with minimal travel.