Operations Admin & Customer Service Specialist

FedEx Corporation; Troutdale (OR); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Equal opportunity employer

Job summary

FedEx Corporation is seeking a clerical/administrative associate to support hub and station operations, including linehaul, records management, quality assurance and customer service. The role handles damaged and misaddressed packages to optimize delivery times and serves as the first point of contact for customers.

The position requires a High School Diploma or GED, clerical or customer service experience is preferred, and proficiency in Microsoft Office and data entry are expected.

Qualifications

• High School Diploma or GED required.
• Previous clerical or customer service experience preferred.
• Proficient in MS Office and data entry.

Responsibilities

• Provide clerical support to management and operations.
• Review and enter data in systems to support the functional area.
• Compile data and prepare regular and adhoc reports for management.
• Serve as frontline customer service to resolve inquiries and issues.
• Assist with BCSA audit data retrieval and documentation.

Skills

Data entry

Customer service

Time management

Multitasking

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

FedEx Corporation is seeking a clerical/administrative associate to support hub and station operations, including linehaul, records management, quality assurance and customer service. The role handles damaged and misaddressed packages to optimize delivery times and serves as the first point of contact for customers.

The position requires a High School Diploma or GED, clerical or customer service experience is preferred, and proficiency in Microsoft Office and data entry are expected.