Operations Admin & Customer Care Specialist

FedEx; Carteret (NJ); On-site; USD 25,000 - 38,000; Full time

Job summary

FedEx is seeking a candidate to handle clerical and administrative tasks across hub, station, and operations areas. The role includes resolving customer inquiries, ensuring accurate data in systems, and supporting audits and daily reports.

The ideal candidate has strong MS Office skills, solid data entry ability, and excellent time management in a fast-paced environment. This on-site position requires a high school diploma and four years of related experience.

Qualifications

• Four years of customer service, clerical or related experience required; distribution center or dock ops preferred.
• High School Diploma or GED required.
• Proficient with Microsoft Office and data entry.

Responsibilities

• Provide clerical support to management and operations teams.
• Enter and review data in various systems to support functions.
• Serve as frontline customer service for inquiries and issues.
• Research data and compile reports for management review.
• Assist with Business Control Self Assessment (BCSA) audits by retrieving data and files.

Skills

Typing

Data entry

Phone use

Copier

Fax

Microsoft Office

Customer service

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

FedEx is seeking a candidate to handle clerical and administrative tasks across hub, station, and operations areas. The role includes resolving customer inquiries, ensuring accurate data in systems, and supporting audits and daily reports.

The ideal candidate has strong MS Office skills, solid data entry ability, and excellent time management in a fast-paced environment. This on-site position requires a high school diploma and four years of related experience.