Operations & Admin Coordinator — Grow With Us

NORTHEASTERN APPLIANCE SERVICE; City of Peekskill (NY); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health insurance

401(k) with company matching

Paid time off

Job summary

Northeastern Appliance Service in Peekskill, NY is seeking an Administrative & Operations Assistant to join a growing team. This full-time, day-shift role offers hands-on learning across customer service, scheduling, administration, and financial operations, with opportunities to advance.

You will work closely with leadership and contribute to process improvements while building a long-term career. We promote from within, provide ongoing training, and support your professional development in a

Qualifications

• Previous administrative, customer service, scheduling, office, or service coordination experience preferred
• Strong organizational skills and attention to detail
• Excellent written and verbal communication skills
• Comfortable using computers, Microsoft Office, and Google Workspace
• QuickBooks experience is a plus
• Strong problem-solving and multitasking abilities
• Professional, dependable, and positive attitude
• Self-motivated with a willingness to learn
• Ability to handle confidential information professionally
• Bachelor's degree preferred or equivalent work experience

Responsibilities

• Support daily operations: Assist leadership with administrative tasks, scheduling, meetings, reports, spreadsheets, and company projects
• Support customer experience: Communicate professionally with homeowners, technicians, manufacturers, vendors, and warranty partners while maintaining our white-glove standard
• Assist with office administration: Prepare documents, emails, customer communications, and internal company notices while maintaining accurate records and confidential information
• Help improve operations: Identify opportunities to improve office procedures, organization, communication, and efficiency
• Learn the business: Gain exposure to different areas of our operation and take on additional responsibilities as you develop your skills

Skills

Organizational skills

Written & verbal communication

Self-motivated

Professional & dependable

Problem-solving & multitasking

Confidential information handling

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Google Workspace

QuickBooks

Job description

Northeastern Appliance Service in Peekskill, NY is seeking an Administrative & Operations Assistant to join a growing team. This full-time, day-shift role offers hands-on learning across customer service, scheduling, administration, and financial operations, with opportunities to advance.

You will work closely with leadership and contribute to process improvements while building a long-term career. We promote from within, provide ongoing training, and support your professional development in a