Administrative Assistant

NORTHEASTERN APPLIANCE SERVICE; City of Peekskill (NY); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health insurance

401(k) with company matching

Paid time off

Job summary

Northeastern Appliance Service in Peekskill, NY is seeking an Administrative & Operations Assistant to join a growing team. This full-time, day-shift role offers hands-on learning across customer service, scheduling, administration, and financial operations, with opportunities to advance.

You will work closely with leadership and contribute to process improvements while building a long-term career. We promote from within, provide ongoing training, and support your professional development in a

Qualifications

• Previous administrative, customer service, scheduling, office, or service coordination experience preferred
• Strong organizational skills and attention to detail
• Excellent written and verbal communication skills
• Comfortable using computers, Microsoft Office, and Google Workspace
• QuickBooks experience is a plus
• Strong problem-solving and multitasking abilities
• Professional, dependable, and positive attitude
• Self-motivated with a willingness to learn
• Ability to handle confidential information professionally
• Bachelor's degree preferred or equivalent work experience

Responsibilities

• Support daily operations: Assist leadership with administrative tasks, scheduling, meetings, reports, spreadsheets, and company projects
• Support customer experience: Communicate professionally with homeowners, technicians, manufacturers, vendors, and warranty partners while maintaining our white-glove standard
• Assist with office administration: Prepare documents, emails, customer communications, and internal company notices while maintaining accurate records and confidential information
• Help improve operations: Identify opportunities to improve office procedures, organization, communication, and efficiency
• Learn the business: Gain exposure to different areas of our operation and take on additional responsibilities as you develop your skills

Skills

Organizational skills

Written & verbal communication

Self-motivated

Professional & dependable

Problem-solving & multitasking

Confidential information handling

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Google Workspace

QuickBooks

Job description

Benefits:

• 401(k) matching
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off

Administrative & Operations Assistant

Full-Time | Monday–Friday | Day Shift | Peekskill, NY | $20–$25/hour

Build Your Future with Northeastern Appliance Service

Northeastern Appliance Service is looking for a positive, organized, and motivated Administrative & Operations Assistant to join our growing team.

This is more than an administrative position—we're looking for someone who wants to learn the business, take on increasing responsibility, and build a long-term career with our company. You'll work closely with our leadership team and gain hands‑on experience in customer service, scheduling, administration, financial operations, and service management.

We believe in promoting from within and investing in people who demonstrate strong performance, initiative, and a desire to grow.

What We Offer

• Competitive pay: $20–$25 per hour
• Monday–Friday day schedule
• Health insurance
• 401(k) with company matching
• Paid vacation, holidays, and sick time
• Ongoing training and professional development
• Clear opportunities for career advancement
• Supportive leadership team invested in your success
• Company lunches, dinners, outings, barbecues, movie nights, and team events
• Positive, team-oriented workplace

What You'll Do

• Support daily operations: Assist leadership with administrative tasks, scheduling, meetings, reports, spreadsheets, and company projects.
• Support customer experience: Communicate professionally with homeowners, technicians, manufacturers, vendors, and warranty partners while maintaining our white-glove standard.
• Assist with office administration: Prepare documents, emails, customer communications, and internal company notices while maintaining accurate records and confidential information.
• Help improve operations: Identify opportunities to improve office procedures, organization, communication, and efficiency.
• Learn the business: Gain exposure to different areas of our operation and take on additional responsibilities as you develop your skills.

Qualifications

• Previous administrative, customer service, scheduling, office, or service coordination experience preferred
• Strong organizational skills and attention to detail
• Excellent written and verbal communication skills
• Comfortable using computers, Microsoft Office, and Google Workspace
• QuickBooks experience is a plus
• Strong problem-solving and multitasking abilities
• Professional, dependable, and positive attitude
• Self-motivated with a willingness to learn
• Ability to handle confidential information professionally
• Bachelor's degree preferred or equivalent work experience

About Northeastern Appliance Service

Northeastern Appliance Service is New York's premier service partner for Sub-Zero, Wolf, and Cove appliances. For decades, we've built our reputation on exceptional customer service, professionalism, and expert support for luxury appliances.

We invest in our employees through training, professional development, and opportunities for long‑term career growth. If you're looking for more than just a job and want to build a future with a growing company, we'd love to meet you.

Job Type

Full‑time

Work Location

In person