Operational Excellence: Process Design Leader

Bank of America; Newark (NJ); On-site; USD 120,000 - 160,000; Full time

Job summary

Bank of America is seeking an experienced Process Improvement Manager to lead assessment, development, execution and governance of transformation initiatives aligned with Operational Excellence goals. You will collaborate with executives to drive strategic projects and apply best practices in process redesign and data-driven decision making across business lines.

The role emphasizes change management, governance, and cross-functional leadership to deliver measurable outcomes and sustained

Qualifications

• Must have Current Technology Platform Management experience.

Responsibilities

• Implements highly complex solutions to resolve issues and improve controls, efficiency, and sustainability.
• Oversees partnerships with LOBs to gather information for implementing solutions that address challenges.
• Integrates process design best practices to align ongoing improvements with long-term goals.
• Manages governance routines to inspect health of programs and project portfolios within an LOB.
• Ensures Enterprise Change Management policies are applied and adopted with stakeholders.

Skills

Business Process Analysis

Continuous Improvement

Process Design

Process Management

Process Performance Measurement

Conflict Management

Critical Thinking

Program Management

Scenario Planning and Analysis

Strategic Thinking

Decision Making

Drives Engagement

Relationship Building

Job description

Bank of America is seeking an experienced Process Improvement Manager to lead assessment, development, execution and governance of transformation initiatives aligned with Operational Excellence goals. You will collaborate with executives to drive strategic projects and apply best practices in process redesign and data-driven decision making across business lines.

The role emphasizes change management, governance, and cross-functional leadership to deliver measurable outcomes and sustained