Strategic Process Design & Optimization Consultant

Bank of America; College Park (GA); On-site; USD 85,000 - 120,000; Full time

Job summary

Bank of America is seeking a process improvement professional to analyze and redesign business processes, partnering with leaders and SMEs to identify opportunities and implement sustainable solutions. You will influence stakeholders, manage projects, and drive efficiency while maintaining controls and quality across transformation initiatives.

The role emphasizes change management, data analytics, and collaboration with technology and business teams, with a focus on delivering measurable

Qualifications

• 3+ years in process improvement or transformation projects.
• Experience with Lean Six Sigma methodologies and change initiatives.
• Strong analytical, problem-solving and project execution skills.
• Ability to influence stakeholders and lead cross-functional teams.
• Proficiency with Microsoft Office and data management tools.

Responsibilities

• Analyze processes and document business case opportunities.
• Support change initiatives to achieve cost savings, quality and productivity.
• Collaborate with business leaders and SMEs across IT and business units.
• Develop reusable solutions and ensure on-time delivery within budget.
• Create SIPOC maps, RACI charts, risk assessments and control plans.

Skills

Lean Six Sigma

Change management

Data analysis

Process design

Stakeholder influence

Project execution

Communication

Facilitation

Analytical thinking

Risk management

Education

Lean Six Sigma Green Belt/Black Belt

Tools

Copilot

Word

Excel

PowerPoint

Project

Visio

Job description

Bank of America is seeking a process improvement professional to analyze and redesign business processes, partnering with leaders and SMEs to identify opportunities and implement sustainable solutions. You will influence stakeholders, manage projects, and drive efficiency while maintaining controls and quality across transformation initiatives.

The role emphasizes change management, data analytics, and collaboration with technology and business teams, with a focus on delivering measurable