Operating Partner: Lead Guests, Grow Sales & Team

P.F. Chang's; Lexington (VA); On-site; USD 85,000 - 105,000; Full time

Benefits offered by this job

Medical, dental, vision

401(K)

Paid time off

Monthly and quarterly bonuses

Referral bonuses

Employee discounts

Job summary

P.F. Chang's is seeking an Operating Partner to lead the restaurant team, deliver outstanding guest experiences, and drive sales growth with strong leadership and local market knowledge.

You will mentor managers, manage operations to meet KPIs and EBITDA targets, and uphold the brand's hospitality standards while coordinating with chefs and service teams. This is a full-time salaried role requiring progressive restaurant management experience.

Qualifications

• Progressive restaurant/hospitality management experience.
• Recent GM experience preferred for external hires.
• Strong focus on guest satisfaction and financial results.

Responsibilities

• Lead operations to deliver exceptional guest experiences and drive sales growth.
• Coach and develop management teams to achieve KPIs and EBITDA targets.
• Maintain brand standards, oversee inventory, costs, and POS/corporate systems.
• Coordinate local marketing initiatives and community engagement.

Skills

Guest service mindset

Sales growth

Leadership & coaching

P&L / financial controls

Inventory management

Education

Hospitality or Business degree

Tools

POS systems

Corporate software

Third-party delivery platforms

Inventory systems

Reservation systems

Job description

P.F. Chang's is seeking an Operating Partner to lead the restaurant team, deliver outstanding guest experiences, and drive sales growth with strong leadership and local market knowledge.

You will mentor managers, manage operations to meet KPIs and EBITDA targets, and uphold the brand's hospitality standards while coordinating with chefs and service teams. This is a full-time salaried role requiring progressive restaurant management experience.