Restaurant Operations Leader - Growth & Guest Experience

P.F. Chang's China Bistro, Inc.; Huntsville (TN); On-site; USD 85,000 - 105,000; Full time

Benefits offered by this job

Medical, dental, vision

401(K)

Paid time off

Quarterly bonuses

Management training program

Employee referral program

Exclusive discounts

Lucky Cat Fund support

Job summary

P.F. Chang's China Bistro, Inc. is hiring a hands-on Operating Partner to lead our restaurant team toward exceptional guest experiences and sales growth. You will model integrity, innovation, and service excellence while leveraging local market insights to boost revenue and ensure quality.

The role emphasizes coaching, financial oversight, and strategic leadership to drive sustainability and long-term success across the operation.

Qualifications

• Requires progressive restaurant/hospitality management experience.
• Recent prior experience as a General Manager is preferred for external hires.
• Must possess a valid driver’s license for occasional duties and travel between locations.

Responsibilities

• Guest-centric focus to deliver exceptional experiences, drive sales, and foster a welcoming environment.
• Drive incremental sales through coaching on upselling and strong financial analysis using KPIs and EBITDA targets.
• Develop management team members through leadership training, ensuring readiness for future roles.
• Lead initiatives with integrity, innovation, and high standards of culinary and hospitality excellence.

Skills

Restaurant management

Sales growth

Leadership

Guest service

Tools

POS systems

Inventory software

Reservation systems

Third-party delivery platforms

Job description

P.F. Chang's China Bistro, Inc. is hiring a hands-on Operating Partner to lead our restaurant team toward exceptional guest experiences and sales growth. You will model integrity, innovation, and service excellence while leveraging local market insights to boost revenue and ensure quality.

The role emphasizes coaching, financial oversight, and strategic leadership to drive sustainability and long-term success across the operation.