Operating Partner & GM: Drive Growth & Exceptional Service

P.F. Chang's; Saint Charles (MO); In loco; USD 85.000 - 105.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical benefits

Dental benefits

Vision benefits

401(k) plan with match

Paid time off

Performance bonuses

Manager training program

Referral bonuses

Employee discounts

Assistance program

Descrizione del lavoro

P.F. Chang's is hiring an Operating Partner or General Manager to lead our team in delivering exceptional guest experiences and driving sales growth. You will apply strong leadership and local market knowledge to uphold quality, service, and operational standards.

Candidates should bring progressive restaurant/hospitality management experience and a track record of achieving KPI and EBITDA targets, with a focus on mentorship and internal advancement within a fast-paced, guest-centric environment.

Competenze

• Requires progressive restaurant/hospitality management experience.
• For external hires, recent prior experience as a General Manager is required.
• Must possess a valid driver’s license to perform occasional duties and travel between locations.
• Strong passion for delivering exceptional guest experiences with a guest-centric mindset.
• Proven track record of driving sales growth and achieving KPI and EBITDA targets.

Mansioni

• Guest-centric Focus: Demonstrate genuine passion for exceptional guest experiences, personalized service, and exceeding expectations, driven by innate Hospitality DNA.
• Results-Oriented: Drive incremental sales through service excellence and coaching on upselling; analyze financials for improvement.
• Ownership mindset: Lead operations with KPIs and EBITDA targets to drive restaurant growth.
• Restaurant-Centric Focus: Set standards of integrity and teamwork while guiding initiatives efficiently.
• Develop management team: Mentor staff and prepare them for future leadership roles.

Conoscenze

Restaurant management

Sales growth

Leadership

Guest experience

Training and mentoring

Formazione

Hospitality or Business degree

Strumenti

POS systems

Inventory systems

Third party delivery platforms

Corporate software systems

Descrizione del lavoro

P.F. Chang's is hiring an Operating Partner or General Manager to lead our team in delivering exceptional guest experiences and driving sales growth. You will apply strong leadership and local market knowledge to uphold quality, service, and operational standards.

Candidates should bring progressive restaurant/hospitality management experience and a track record of achieving KPI and EBITDA targets, with a focus on mentorship and internal advancement within a fast-paced, guest-centric environment.