Operating Partner: Lead Growth & Guest Excellence

P.F. Chang's; Nashville (TN); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Bonuses

Management training

Referral program

Employee discounts

Lucky Cat Fund

Job summary

P.F. Chang's is hiring immediately for a full-time salaried Operating Partner or General Manager. Lead a team to deliver exceptional guest experiences and drive sales growth in a fast-paced hospitality setting.

You will foster a culture of integrity, innovation, and service while leveraging local market insights. The role emphasizes leadership, mentorship, and maintaining high standards of quality and service with a focus on achieving KPI and EBITDA targets.

Qualifications

• Requires progressive restaurant/hospitality management experience.
• For external hires, recent prior experience as a General Manager is required.
• Must possess a valid driver’s license to perform occasional duties and travel between locations.
• Strong passion for delivering exceptional guest experiences with a guest-centric mindset.
• Proven track record of driving sales growth and achieving KPI and EBITDA targets.
• Demonstrated success in mentoring and coaching individuals at various levels.

Responsibilities

• Guest-centric Focus: Deliver exceptional guest experiences, engage guests, drive revenue opportunities.
• Results-Oriented: Drive incremental sales, analyze finances, use KPIs and EBITDA targets for improvements.
• Restaurant-Centric Focus: Set standards of integrity and leadership, develop managers, uphold culinary/hospitality standards.
• Leadership and Management: Inspire and motivate, provide training, coaching, and performance reviews.

Job description

P.F. Chang's is hiring immediately for a full-time salaried Operating Partner or General Manager. Lead a team to deliver exceptional guest experiences and drive sales growth in a fast-paced hospitality setting.

You will foster a culture of integrity, innovation, and service while leveraging local market insights. The role emphasizes leadership, mentorship, and maintaining high standards of quality and service with a focus on achieving KPI and EBITDA targets.