Onsite Workplace Experience Concierge

CBRE; Phoenix (AZ); On-site; USD 37,000 - 52,000; Full time

Job summary

CBRE is seeking a Workplace Experience Coordinator in Phoenix, AZ to deliver exceptional customer service to employees and visitors at a designated building. You will be the first point of contact, manage passes, greet guests, and support events and daily workplace services with a professional demeanor.

Role requires strong organizational skills, basic MS Office knowledge, and the ability to follow security procedures. 2 years of related experience is typical for this entry-level position.

Qualifications

• Provide world-class customer service to employees and visitors.
• Greet and assist entrants, issue passes, and follow security protocols.
• Coordinate events, meetings, and workplace services.
• Communicate clearly with team and stakeholders.

Responsibilities

• First point of contact for entrants; greet, issue passes, follow security protocols.
• Answer calls professionally; create presentations and speak to groups.
• Arrange recreational, dining, and business activities per request.
• Oversee general cleaning, custodial duties, and maintenance requests.
• Coordinate on-site events including setup, teardown, and supplies.
• Explain information clearly and follow manager directions.

Skills

Customer service

Communication

Organizational skills

Problem solving

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

CBRE is seeking a Workplace Experience Coordinator in Phoenix, AZ to deliver exceptional customer service to employees and visitors at a designated building. You will be the first point of contact, manage passes, greet guests, and support events and daily workplace services with a professional demeanor.

Role requires strong organizational skills, basic MS Office knowledge, and the ability to follow security procedures. 2 years of related experience is typical for this entry-level position.