Onsite Tier 2 IT Help Desk Engineer

Visionet Systems Inc.; New York (NY); On-site; USD 27,552 - 34,440; Full time

Job summary

A technology services firm is seeking a Sr. Manager - HR Operations in New York to provide direct technical support and maintain IT systems. The candidate should have experience in diagnosing and resolving hardware and software issues, along with strong skills in troubleshooting network connectivity and security. This role involves supporting users and ensuring efficient operation of technical services.

Qualifications

• Experience in IT support roles.
• Proficiency in operating systems and hardware troubleshooting.
• Knowledge of network security protocols.

Responsibilities

• Provide direct technical support to end-users.
• Monitor and maintain computer networks.
• Prepare and submit regular reports on IT support activities.

Skills

Technical support

Troubleshooting

Network maintenance

User training

Education

Bachelor's degree

Tools

Windows

Linux

macOS

Job description

A technology services firm is seeking a Sr. Manager - HR Operations in New York to provide direct technical support and maintain IT systems. The candidate should have experience in diagnosing and resolving hardware and software issues, along with strong skills in troubleshooting network connectivity and security. This role involves supporting users and ensuring efficient operation of technical services.