A technology services firm is seeking a Sr. Manager - HR Operations in New York to provide direct technical support and maintain IT systems. The candidate should have experience in diagnosing and resolving hardware and software issues, along with strong skills in troubleshooting network connectivity and security. This role involves supporting users and ensuring efficient operation of technical services.
Qualifications
Experience in IT support roles.
Proficiency in operating systems and hardware troubleshooting.
Knowledge of network security protocols.
Responsibilities
Provide direct technical support to end-users.
Monitor and maintain computer networks.
Prepare and submit regular reports on IT support activities.
Skills
Technical support
Troubleshooting
Network maintenance
User training
Education
Bachelor's degree
Tools
Windows
Linux
macOS
Job description
A technology services firm is seeking a Sr. Manager - HR Operations in New York to provide direct technical support and maintain IT systems. The candidate should have experience in diagnosing and resolving hardware and software issues, along with strong skills in troubleshooting network connectivity and security. This role involves supporting users and ensuring efficient operation of technical services.