Onsite Tier 1 IT Help Desk – Windows & Intune Support (Irvine)

Insight Global; Irvine (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

Insight Global is seeking a Tier 1 Help Desk Technician for an Irvine, CA assignment. You will be the first contact for IT support, handling requests via phone, email, and ticketing in a fast-paced environment.

Responsibilities include troubleshooting Windows and Office, Intune and Entra ID, device deployments, and Windows upgrades, while maintaining inventory and supporting conference room technology. Ideal candidates have 3+ years of experience, strong communication, and the ability to lift up

Qualifications

• 3+ years in corporate Help Desk or Desktop Support.

Responsibilities

• Serve as the first point of contact for IT support requests via phone, email, ticketing system, and walk-up support.

Skills

Help Desk

Windows troubleshooting

Intune

Azure AD/Entra ID

Customer service

Hardware deployment

Documentation

Mobile device support

Tools

Intune

Azure AD

Apple Business Manager

Ticketing system

Job description

Insight Global is seeking a Tier 1 Help Desk Technician for an Irvine, CA assignment. You will be the first contact for IT support, handling requests via phone, email, and ticketing in a fast-paced environment.

Responsibilities include troubleshooting Windows and Office, Intune and Entra ID, device deployments, and Windows upgrades, while maintaining inventory and supporting conference room technology. Ideal candidates have 3+ years of experience, strong communication, and the ability to lift up