Onsite Tenant Services & Relations Coordinator

Avison Young - USA; Honolulu (HI); On-site; USD 36,000 - 40,000; Full time

Benefits offered by this job

401k with company match

Paid parental leave

Medical, Dental, Vision Insurance

Life and AD&D Insurance

Disability insurance

Critical Illness Coverage

Pre-Tax Benefits

Wellness program

EAP

Paid vacation days

Personal/wellness days

Holidays + floating holidays

Volunteer day

Job summary

Avison Young in Honolulu, Hawaii seeks a Tenant Services Coordinator to manage day-to-day property services for tenants and respond promptly to concerns. You will process invoices, manage certificates of insurance, AR, and support events under the guidance of the Property Manager.

This on-site role offers an hourly base rate aligned with market data, ranging from $26.44 to $28.84 per hour, with additional bonus potential based on performance and location factors.

Qualifications

• Requires strong verbal & written communication skills, accuracy, and accountability and judgement and confidentiality.
• One to three years of related experience.
• Excellent Customer Service Skills

Responsibilities

• Acts as the first point of contact for tenant service calls, requests, and issues.
• On-site support for tenant relations; manage move-ins/outs and events.
• Prepare vendor service contracts and obtain bids.
• Assist with day-to-day property operations and insurance certificates.
• Process invoices, rent charges, and AR; use YARDI accounting system.
• Maintain tenant records, emergency contacts, and building pass lists.
• Assist with billing and sundry invoicing; coordinate with vendors.
• Perform general administrative tasks and data entry.
• Backup for card key programming and fire safety coordination.

Skills

Verbal & written communication

Attention to detail

Accountability

Judgement

Confidentiality

Customer service

Related experience

Job description

Avison Young in Honolulu, Hawaii seeks a Tenant Services Coordinator to manage day-to-day property services for tenants and respond promptly to concerns. You will process invoices, manage certificates of insurance, AR, and support events under the guidance of the Property Manager.

This on-site role offers an hourly base rate aligned with market data, ranging from $26.44 to $28.84 per hour, with additional bonus potential based on performance and location factors.