Telehealth Optometric Assistant: Patient Care Champion

Visionworks; Blaine (MN); On-site; USD 16,000 - 22,000; Full time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

And more!

Job summary

Visionworks is hiring a Onsite Telehealth Specialist (TS)/Optometric Assistant (Telehealth) to be the face of patient care during remote eye exams. You will guide patients through the Telemed process, assist with preliminary testing, and coordinate between patients, doctors, and sales staff to ensure a smooth eye care journey.

Ideal candidates have customer service experience and a high school diploma or GED.

Qualifications

• Related customer or patient experience preferred, but not necessary.
• HS diploma or GED or equivalent related job experience.

Responsibilities

• Personally assist remote eye exam processes and act as liaison between patients and Telemedicine Remote Physicians.

Skills

Customer service

Education

HS diploma or GED

Job description

Visionworks is hiring a Onsite Telehealth Specialist (TS)/Optometric Assistant (Telehealth) to be the face of patient care during remote eye exams. You will guide patients through the Telemed process, assist with preliminary testing, and coordinate between patients, doctors, and sales staff to ensure a smooth eye care journey.

Ideal candidates have customer service experience and a high school diploma or GED.