Onsite Tax Pro & Community Advocate

Intuit, Inc.; Skokie (IL); On-site; USD 43,000 - 48,000; Full time

Benefits offered by this job

401(k) with company matching

Cash bonus

Equity rewards

Discounts on Intuit products including

Job summary

Intuit, Inc. is seeking a TurboTax Retail Expert to work on-site at a TurboTax Retail or Flagship location across the United States. You will provide hands-on tax return preparation, personalized tax advice, and software support to customers in a front-facing retail environment.

The role emphasizes community engagement, local marketing, and growing the client base while delivering exceptional customer experiences and ensuring compliance with tax regulations.

Qualifications

• Active, unrestricted EA/CPA or attorney license.

Responsibilities

• Be a Proactive Community Ambassador: represent TurboTax locally, engage with prospects, and support local marketing efforts.
• Provide Tax Expertise: offer hands-on tax advice, prepare returns, and review potential deductions with clients.
• Deliver a Best in Class Customer Experience: ensure professional service, build trust, and foster long-term client relationships.

Skills

EA/CPA/Attorney license

PTIN required

State licenses/certificates

3+ tax returns per season

Circular 230 knowledge

onsite 20+ hours/week

Bilingual EN/ES (plus)

Holistic tax advisory

Retail front-facing experience

Uniform wear

CRM/sales tools

Tools

Tax preparation software

Job description

Intuit, Inc. is seeking a TurboTax Retail Expert to work on-site at a TurboTax Retail or Flagship location across the United States. You will provide hands-on tax return preparation, personalized tax advice, and software support to customers in a front-facing retail environment.

The role emphasizes community engagement, local marketing, and growing the client base while delivering exceptional customer experiences and ensuring compliance with tax regulations.