Onsite Site Supervisor — Client Services & Facilities Lead

Opensity Solutions; City of White Plains (NY); Hybrid; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off

Job summary

Opensity Solutions is seeking a Site Supervisor to oversee daily on-site operations at our White Plains, NY client office. You will manage reception, mail, copy/print, hospitality, and facilities while supervising on-site staff and ensuring superior service delivery.

The role requires leadership, strong communication, and the ability to lift up to 40 lbs. Proficiency in Microsoft Office is essential, with a focus on efficient operations and client satisfaction.

Qualifications

• High School Diploma required.
• Supervisory experience in a client service, office services, hospitality, or facilities environment preferred.
• Strong leadership and team management skills.
• Excellent verbal and written communication skills.
• Strong attention to detail and organizational abilities.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Ability to lift or move up to 40 lbs and handle packages up to 75 lbs.
• Ability to stand, walk, bend, kneel, or sit for extended periods of time.

Responsibilities

• Serve as site supervisor, oversee daily on-site operations, and ensure exceptional client service at the White Plains location.
• Supervise, train, assign tasks, recruit, and support staff development.
• Oversee delivery of site services including mail, copy, print, reception, hospitality, and facilities support.
• Collect data for monthly reporting and monitor workflow efficiency and service quality.
• Identify opportunities to improve operational efficiency and implement process improvements.

Skills

Leadership

Customer service

Communication

Attention to detail

Education

High School Diploma

Tools

Microsoft Office

Job description

Opensity Solutions is seeking a Site Supervisor to oversee daily on-site operations at our White Plains, NY client office. You will manage reception, mail, copy/print, hospitality, and facilities while supervising on-site staff and ensuring superior service delivery.

The role requires leadership, strong communication, and the ability to lift up to 40 lbs. Proficiency in Microsoft Office is essential, with a focus on efficient operations and client satisfaction.