Onsite Services Associate - Customer Support & Field Ops

Industry Analysts, Inc.; Marysville, Northern (OH, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical

Dental

Personal Time

Vacation Time

401(k) and 401(k) match

Wellness Program

Job summary

Gordon Flesch Company in Marysville, OH, is seeking an Administrative team member to support customer contacts and project needs. You will use office equipment, coordinate supplies, and collaborate with teammates to ensure outstanding service and timely responses.

The role requires a high school diploma, dependable work habits, and strong verbal and written communication. This is an on-site, full-time position with opportunities to grow in a supportive environment.

Qualifications

• High school diploma or equivalent.
• Ability to work standard hours as determined by the customer.
• Dependable and professional representation of the company.
• Ability to operate office equipment (computer, printer, fax, phone systems).
• Ability to stand or walk the majority of the workday.
• Ability to work in a team environment with positive interaction.
• Excellent verbal and written communication skills.
• Ability to multi-task with strong attention to detail.
• Valid driver’s license and appropriate auto insurance per state requirements.
• Ability to lift up to 50 pounds.

Responsibilities

• Support customer contact needs to ensure positive customer experience and satisfaction.
• Utilize technology and office equipment to complete projects and escalate repairs as needed.
• Maintain inventory supplies to meet project needs.
• Identify and correct problems within the area of operation.
• Report program operations to Onsite Services Supervisor or leadership.
• Collaborate with team on special requests for the area.
• Support and monitor copy requests and complete them within defined timelines.

Skills

Teamwork

Communication

Attention to detail

Dependability

Education

High school diploma

Tools

Office equipment (computer, printer, fax, phones)

Job description

Gordon Flesch Company in Marysville, OH, is seeking an Administrative team member to support customer contacts and project needs. You will use office equipment, coordinate supplies, and collaborate with teammates to ensure outstanding service and timely responses.

The role requires a high school diploma, dependable work habits, and strong verbal and written communication. This is an on-site, full-time position with opportunities to grow in a supportive environment.