Onsite Services Representative

Industry Analysts, Inc.; Marysville, Northern (OH, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical

Dental

Personal Time

Vacation Time

401(k) and 401(k) match

Wellness Program

Job summary

Gordon Flesch Company in Marysville, OH, is seeking an Administrative team member to support customer contacts and project needs. You will use office equipment, coordinate supplies, and collaborate with teammates to ensure outstanding service and timely responses.

The role requires a high school diploma, dependable work habits, and strong verbal and written communication. This is an on-site, full-time position with opportunities to grow in a supportive environment.

Qualifications

• High school diploma or equivalent.
• Ability to work standard hours as determined by the customer.
• Dependable and professional representation of the company.
• Ability to operate office equipment (computer, printer, fax, phone systems).
• Ability to stand or walk the majority of the workday.
• Ability to work in a team environment with positive interaction.
• Excellent verbal and written communication skills.
• Ability to multi-task with strong attention to detail.
• Valid driver’s license and appropriate auto insurance per state requirements.
• Ability to lift up to 50 pounds.

Responsibilities

• Support customer contact needs to ensure positive customer experience and satisfaction.
• Utilize technology and office equipment to complete projects and escalate repairs as needed.
• Maintain inventory supplies to meet project needs.
• Identify and correct problems within the area of operation.
• Report program operations to Onsite Services Supervisor or leadership.
• Collaborate with team on special requests for the area.
• Support and monitor copy requests and complete them within defined timelines.

Skills

Teamwork

Communication

Attention to detail

Dependability

Education

High school diploma

Tools

Office equipment (computer, printer, fax, phones)

Job description

Dealer: Gordon Flesch Company · Category: Customer Service · Location: Marysville OH · Department: Administrative · Posted: 2026-08-27

Offering an opportunity to be part of a high-performance team, enjoy exceptional benefits, and a supportive work-life balance, the Gordon Flesch Company is an employer of choice throughout WI, IL, IN, IA and OH. The Gordon Flesch Company strives to recognize and appreciate our associate’s commitment, creativity, and the results they deliver every day for our customers and the community.

In this role you will:

• Support the needs outlined in the customer contact while ensuring positive customer experience and client satisfaction.
• Leverage appropriate technology and office equipment to complete projects, escalating service repairs to the appropriate individuals when applicable.
• Ensure appropriate inventory supplies in order to meet project needs.
• Anticipate and correct problems within area of operation.
• Report on program operations to Onsite Services Supervisor or appropriate leadership.
• Collaborate with team members on special requests for respective area.
• Support and monitor copy request: complete requests with a defined timeline.

You should have:

• High school diploma or equivalent.
• Ability to work the standard hours of the position as determined by the customer.
• Dependable and ability to serve as a professional representative of the Gordon Flesch Company.
• Ability to operate office equipment including computer, printer, fax machine, phone systems.
• Ability to stand or walk the majority of the workday.
• Ability to work in a team environment and interact in a consistent, positive manner.
• Excellent verbal and written communication skills.
• Ability to multi-task while maintaining strong attention to detail.
• Valid driver’s license and appropriate auto insurance as dictated by state requirements
• Ability to lift up to 50 pounds.

The Gordon Flesch Company offers Medical, Dental, Personal Time, Vacation Time, 401(k) and 401(k) match, a Wellness Program and many benefits! For full details of our Benefits Program please go to: www.gflesch.com/careers.

Gordon Flesch Company is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state, or federal law.

Scholarships for Veterans and their Families

BTA Disaster Grant Donation

BTA established the association’s Disaster Grant Program in 1992 to provide emergency financial support to BTA dealer members who have suffered a loss due to the natural disaster.