Onsite Service Technician: Fast Fixes & Growth

Xerox Corporation; Waterloo (IA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Growth opportunities

Health benefits

401k matching

Paid time off

Job summary

Xerox Corporation seeks an Onsite Service Technician to delight customers with hands-on repair and proactive service. The role emphasizes electromechanical skills, device maintenance, and strong customer communication in a fast-paced environment.

You will train in Xerox methodologies and work within the Technical Services division, ensuring equipment uptime and client satisfaction while complying with safety standards.

Qualifications

• Electromechanical experience includes using a multimeter to troubleshoot electrical circuits and read schematics.
• Superior time management and reliability are required.
• Valid driver's license and MVR check.

Responsibilities

• Offer outstanding service to clients and resolve issues per SLA to maintain customer satisfaction.
• Repair devices using electromechanical skills; Xerox provides training.
• Take responsibility for customer satisfaction as primary contact for equipment maintenance.

Skills

Electromechanical troubleshooting

Time management

Reliability

Customer service

Tools

Multimeter

Electrical schematics

Job description

Xerox Corporation seeks an Onsite Service Technician to delight customers with hands-on repair and proactive service. The role emphasizes electromechanical skills, device maintenance, and strong customer communication in a fast-paced environment.

You will train in Xerox methodologies and work within the Technical Services division, ensuring equipment uptime and client satisfaction while complying with safety standards.