Onsite Electromechanical Service Technician

Xerox; Clinton (MD); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Benefits package

401k matching

Paid time off

Job summary

Xerox is seeking a professional Onsite Service Technician to support our growing Technical Services division. In this customer-facing role, you will deliver excellent service, maintain and repair assigned equipment, and serve as a trusted point of contact for clients while helping ensure equipment uptime and customer satisfaction.

Join a growing team and develop your electromechanical troubleshooting and equipment service skills in a collaborative culture with strong career development

Qualifications

• Electromechanical experience, including use of a multimeter and reading electrical schematics.
• Experience in HVAC, cable/internet technician, electrician, automotive repair, military, or similar technical service work.
• Strong time management, reliability and customer service skills.
• Valid driver’s license and appropriate insurance coverage.
• Ability to lift up to 50 pounds and perform frequent walking, standing, squatting, bending, and driving.

Responsibilities

• Deliver outstanding service and resolve calls in line with customer service level agreements.
• Troubleshoot and repair equipment using electromechanical knowledge and diagnostic tools.
• Manage maintenance, production support, and supply inventory for assigned equipment.
• Communicate equipment status and availability to clients and coordinate support when needed.
• Train end users on assigned products to improve understanding and day-to-day use.

Skills

Electromechanical experience

Multimeter & schematics reading

Customer service skills

Time management

Job description

Xerox is seeking a professional Onsite Service Technician to support our growing Technical Services division. In this customer-facing role, you will deliver excellent service, maintain and repair assigned equipment, and serve as a trusted point of contact for clients while helping ensure equipment uptime and customer satisfaction.

Join a growing team and develop your electromechanical troubleshooting and equipment service skills in a collaborative culture with strong career development