Onsite Service Specialist: Inventory & Field Tech

W. W. Grainger; Columbus (OH); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, vision, and life

6% 401(k) company match

PTO and holidays

Employee discounts

Job summary

W.W. Grainger, Inc. in the greater Columbus area is hiring a full-time On-Site Service Specialist to support KeepStock inventory projects and assist in pre-implementation and implementation for new installations.

The role requires 3 years in customer service or warehouse environments, a high school diploma, and the ability to lift 25–60 lbs. A valid driver’s license and insurance are required. Onsite work across the Columbus region is expected.

Qualifications

• 3 years' experience in customer service or warehouse environment.
• High School diploma or equivalent.
• Technical skills and experience solving problems.
• Ability to lift 25 to 60 lbs or work in difficult positions.
• Have and maintain a valid driver's license in State of residence.
• Must carry required levels of automobile insurance.

Responsibilities

• Perform machine break/ fix activities for different machines at the customer's site.
• Implement territory work relating to customer inventory projects.
• Perform data collection at the customer's site. Ensure accurate information is collected to help direct the KeepStock implementation process.
• Assist customers with staging, labeling and organizing product at a customer site.
• Will cover PTO and will have route based responsibilities and activities when needed.
• Complete product relocation and discontinuation process

Skills

Customer service

Warehouse operations

Problem solving

Physical ability

Driving

Education

High School diploma or equivalent

Job description

W.W. Grainger, Inc. in the greater Columbus area is hiring a full-time On-Site Service Specialist to support KeepStock inventory projects and assist in pre-implementation and implementation for new installations.

The role requires 3 years in customer service or warehouse environments, a high school diploma, and the ability to lift 25–60 lbs. A valid driver’s license and insurance are required. Onsite work across the Columbus region is expected.