On-Site Service Pro — Part Time

W. W. Grainger; Dayton (OH); On-site; USD 30,000 - 33,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Employee discounts

Job summary

W.W. Grainger, Inc. is hiring an On-Site Service Representative (Part Time) in Union, OH to manage customer inventories and provide exceptional service. The role supports sales through KeepStock and collaborates with partners to meet MRO needs.

The candidate will stock and route products, resolve issues, and seek opportunities to expand Grainger offerings during site visits. A valid driver’s license and 25–60 lb lifting capability are required.

Qualifications

• 3 years' experience in selling or service environment.
• High School Diploma or equivalent.
• Ability to lift 25 to 60lbs and/ or work in difficult positions.
• Collaboration and problem-solving skills.
• Have and maintain a valid driver's license in State of residence.
• Must carry required levels of automobile insurance.

Responsibilities

• Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted.
• Resolve customer problems promptly to retain and promote customer loyalty.
• Follow designated route defined by routing software tools and maintain route guides.
• Identify continuous improvement opportunities in productivity, process, and cycle time.
• Comply with safety and inspection requirements of the facility where the service is being provided.
• Help create new orders by engaging with customers to identify additional product needs
• Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings

Skills

Customer service

Sales experience

Inventory management

Education

High School Diploma

Job description

W.W. Grainger, Inc. is hiring an On-Site Service Representative (Part Time) in Union, OH to manage customer inventories and provide exceptional service. The role supports sales through KeepStock and collaborates with partners to meet MRO needs.

The candidate will stock and route products, resolve issues, and seek opportunities to expand Grainger offerings during site visits. A valid driver’s license and 25–60 lb lifting capability are required.