Onsite Services Specialist: Field Inventory & Tech Support

W. W. Grainger; Denver (CO); Hybrid; USD 65,904,000 - 83,097,000; Full time

Benefits offered by this job

Medical, dental, vision insurance (day

Life insurance

PTO + holidays

401(k) company contribution

Employee discounts

Tuition reimbursement

Job summary

W. W. Grainger, Inc.

is seeking an Onsite Services Specialist to support KeepStock implementations and customer inventory projects at client sites. The role involves hands-on machine maintenance, data collection, and hands-on staging and relocation activities. This position requires at least 3 years in customer service or warehouse environments, a high school diploma, strong problem-solving ability, and a valid driver's license with adequate auto insurance.

Qualifications

• 3 years' experience in customer service or warehouse environment.
• High School diploma or equivalent.
• Technical skills and experience solving problems.
• Ability to lift 25 to 60 lbs or work in difficult positions.
• Managed several projects simultaneously.
• Have and maintain a valid driver's license in State of residence.
• Must carry required levels of automobile insurance.

Responsibilities

• Perform machine break/fix activities for different machines at the customer's site.
• Implement territory work relating to customer inventory projects.
• Perform data collection at the customer's site to direct the KeepStock implementation process.
• Assist customers with staging, labeling and organizing product at a customer site.
• Will cover PTO and will have route based responsibilities and activities when needed.
• Complete product relocation and discontinuation process

Skills

Customer service

Warehouse experience

Technical skills

Problem solving

Project management

Driver's license

Automobile insurance

Education

High School diploma or equivalent

Job description

W. W. Grainger, Inc.

is seeking an Onsite Services Specialist to support KeepStock implementations and customer inventory projects at client sites. The role involves hands-on machine maintenance, data collection, and hands-on staging and relocation activities. This position requires at least 3 years in customer service or warehouse environments, a high school diploma, strong problem-solving ability, and a valid driver's license with adequate auto insurance.