Onsite Service & Inventory Solutions Specialist

Grainger; Peoria (IL); On-site; USD 30,000 - 37,000; Full time

Job summary

Grainger seeks a Services Representative (OSR) to be onsite in Peoria, overseeing multiple customer locations, inventory, and service delivery. You will support KeepStock initiatives and collaborate with sales to provide MRO solutions.

The role requires 3 years in selling or service, a high school diploma, and the ability to lift 25–60 lbs. A valid driver's license and insurance are required. Grainger emphasizes equal opportunity.

Qualifications

• 3 years of experience in selling or service environments.
• High School Diploma or equivalent.
• Ability to lift 25 to 60 lbs and/or work in difficult positions.
• Collaboration and problem-solving skills.
• Handle different technical and operational issues.
• Must have a valid driver's license in the state of residence.
• Must carry required levels of automobile insurance.

Responsibilities

• Service multiple customer locations.
• Receive and stock purchased product in designated customer locations; ensure product stocking levels by scanning for ordering purposes as inventory is depleted.
• Resolve customer problems promptly to retain and promote customer loyalty.
• Follow designated route defined by routing software tools and maintain route guides.
• Identify continuous improvement opportunities in productivity, process, and cycle time.
• Comply with safety and inspection requirements of the facility where the service is being provided.
• Help create new orders by engaging with customers to identify additional product needs.

Skills

Collaboration

Problem-solving

Customer service

Valid driver's license

Ability to lift 25 to 60 lbs

Education

High School Diploma or equivalent

Job description

Grainger seeks a Services Representative (OSR) to be onsite in Peoria, overseeing multiple customer locations, inventory, and service delivery. You will support KeepStock initiatives and collaborate with sales to provide MRO solutions.

The role requires 3 years in selling or service, a high school diploma, and the ability to lift 25–60 lbs. A valid driver's license and insurance are required. Grainger emphasizes equal opportunity.