Onsite Service & Inventory Specialist

Jobtailor; Seattle (WA); On-site; USD 52,000 - 68,000; Full time

Job summary

Grainger offers onsite service across multiple customer locations, focusing on stocking and inventory management through efficient use of routing software. You will engage with customers to identify additional product needs, resolve issues promptly, and support sales partners with Grainger's MRO solutions.

The role requires 3 years in a selling or service environment, a valid driver’s license, and the ability to lift up to 60 lbs. Safety compliance and collaboration with teams are essential.

Qualifications

• 3 years' experience in selling or service environment.
• Strong customer service skills and problem-solving mindset.
• Ability to lift 25 to 60 lbs and handle physical tasks.

Responsibilities

• Receive and stock purchased product at designated customer locations.
• Ensure stocking levels by scanning for ordering needs as inventory depletes.
• Resolve customer problems promptly to retain loyalty and promote services.
• Follow routing software and maintain route guides for efficient service.
• Identify improvement opportunities in productivity, processes, and cycle time.
• Comply with safety and inspection requirements of the facility.

Skills

Customer Service

Inventory Management

Problem-Solving

Collaboration

Education

High School Diploma or equivalent

Tools

Routing Software

Inventory Scanning

Job description

Grainger offers onsite service across multiple customer locations, focusing on stocking and inventory management through efficient use of routing software. You will engage with customers to identify additional product needs, resolve issues promptly, and support sales partners with Grainger's MRO solutions.

The role requires 3 years in a selling or service environment, a valid driver’s license, and the ability to lift up to 60 lbs. Safety compliance and collaboration with teams are essential.