Onsite Inventory & Customer Service Pro

Grainger; San Antonio (TX); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

PTO 18 days

Holidays 6 days

401(k) match

Tuition reimbursement

Student loan refinancing

Financial counseling

Maternity leave

Birth parent leave

Job summary

Grainger is seeking a Services Representative (OSR) to support assigned customers by managing inventory, stocking products, and delivering outstanding service onsite in San Antonio. You will follow routing plans, stock levels, and coordinate with sales partners to expand Grainger offerings.

The role emphasizes proactive problem solving, safety compliance, and continuous improvement opportunities across locations, with a focus on keeping customers stocked and satisfied through effective KeepStock

Responsibilities

• Service multiple customer locations.
• Receive and stock purchased product at client sites.
• Maintain proper stock levels by scanning for orders.
• Resolve customer problems promptly to build loyalty.
• Follow routing software to maintain efficient routes.
• Identify opportunities to improve productivity and cycle time.
• Comply with safety and inspection requirements.
• Assist in creating new orders and identifying needs.
• Engage with customers to upsell Grainger offerings.

Job description

Grainger is seeking a Services Representative (OSR) to support assigned customers by managing inventory, stocking products, and delivering outstanding service onsite in San Antonio. You will follow routing plans, stock levels, and coordinate with sales partners to expand Grainger offerings.

The role emphasizes proactive problem solving, safety compliance, and continuous improvement opportunities across locations, with a focus on keeping customers stocked and satisfied through effective KeepStock