Onsite Service & Inventory Specialist

Grainger; Dubuque (IA); On-site; USD 30,000 - 44,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

18 PTO days

6 company holidays

2% 401(k) company match

Employee discounts

Tuition reimbursement

Student loan refinancing

Financial counseling

Maternity/paternity leave

Job summary

Grainger is hiring a part-time Onsite Service Representative in Dubuque, IA to support customers by managing their inventory, stocking products, and delivering exceptional service on multiple sites.

The OSR follows routes, promotes Grainger solutions, and collaborates with sales partners to grow KeepStock accounts, while meeting safety requirements and lifting up to 60 lbs. Requires 3 years' experience and a valid driver's license.

Qualifications

• 3 years' experience in selling or service environment.
• High School Diploma or equivalent.
• Ability to lift 25 to 60lbs and/ or work in difficult positions.
• Collaboration and problem-solving skills.
• Have and maintain a valid driver's license in State of residence.
• Must carry required levels of automobile insurance.

Responsibilities

• Service multiple customer locations.
• Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted.
• Resolve customer problems promptly to retain and promote customer loyalty.
• Follow designated route defined by routing software tools and maintain route guides.
• Identify continuous improvement opportunities in productivity, process, and cycle time.
• Comply with safety and inspection requirements of the facility where the service is being provided.
• Help create new orders by engaging with customers to identify additional product needs
• Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings

Skills

Customer service

Communication skills

Problem solving

Team collaboration

Valid drivers license

Education

High School Diploma or equivalent

Job description

Grainger is hiring a part-time Onsite Service Representative in Dubuque, IA to support customers by managing their inventory, stocking products, and delivering exceptional service on multiple sites.

The OSR follows routes, promotes Grainger solutions, and collaborates with sales partners to grow KeepStock accounts, while meeting safety requirements and lifting up to 60 lbs. Requires 3 years' experience and a valid driver's license.