Onsite Service & Inventory Growth Specialist

Grainger; Peoria (IL); On-site; USD 29,000 - 36,000; Full time

Job summary

Grainger is seeking an Onsite Services Representative to support customers at their sites in Peoria, IL. You will manage inventory, provide exceptional service, and help grow accounts through KeepStock programs and field collaboration with sales partners.

The role emphasizes stocking, route adherence, problem solving, and proactive customer engagement to drive Grainger's MRO solutions on site.

Qualifications

• 3 years' experience in selling or service environment.
• High School Diploma or equivalent.
• Customer service oriented and sales growth mindset.
• Strong collaboration and problem-solving skills.
• Ability to handle diverse technical and operational issues.
• Valid driver's license in state of residence and maintain required auto insurance.

Responsibilities

• Support multiple customer locations by stocking and receiving products, ensuring inventory levels.
• Learn Grainger's offerings to help improve orders via system integration.
• Resolve customer problems promptly to retain loyalty.
• Follow routing software and maintain route guides.
• Identify continuous improvement opportunities in productivity, process and cycle time.
• Comply with safety and facility inspection requirements.

Job description

Grainger is seeking an Onsite Services Representative to support customers at their sites in Peoria, IL. You will manage inventory, provide exceptional service, and help grow accounts through KeepStock programs and field collaboration with sales partners.

The role emphasizes stocking, route adherence, problem solving, and proactive customer engagement to drive Grainger's MRO solutions on site.