Onsite Inventory and Customer Growth Specialist

Grainger; Topeka (KS); On-site; USD 2,967,000 - 3,710,000; Full time

Job summary

Grainger is seeking an Onsite Services Representative to support customers by managing inventory and delivering excellent service. You will stock products, learn Grainger's solutions, and help improve orders through system integration. The role emphasizes customer loyalty, route execution, and safety compliance.

Ideal candidates have 3 years in selling or service, a high school diploma, and a sales-growth mindset. A valid driver’s license and auto insurance are required.

Qualifications

• 3 years' experience in selling or service environment.
• High School Diploma or equivalent.
• Customer service and sales growth oriented.
• Collaboration and problem-solving skills.
• Handle different technical and operational issues.
• Have and maintain a valid driver's license in State of residence.
• Must carry required levels of automobile insurance.

Responsibilities

• Provide customer service across multiple locations and stock purchased product in designated customer sites.
• Gain knowledge of Grainger's offerings to improve orders through system integration.
• Resolve customer problems promptly to retain and grow loyalty.
• Follow routing software to service routes and maintain guides.
• Identify opportunities for productivity, process, and cycle-time improvements.
• Ensure compliance with safety and inspection requirements at service facilities.

Skills

Customer service

Sales growth

Collaboration

Problem solving

Driver's license

Auto insurance

Education

High School Diploma or equivalent

Job description

Grainger is seeking an Onsite Services Representative to support customers by managing inventory and delivering excellent service. You will stock products, learn Grainger's solutions, and help improve orders through system integration. The role emphasizes customer loyalty, route execution, and safety compliance.

Ideal candidates have 3 years in selling or service, a high school diploma, and a sales-growth mindset. A valid driver’s license and auto insurance are required.